What’s For Lunch (Or Dinner If You’re A Northerner)?

How go we care?
2 December 2022

CASE STUDY

LET’S DO LUNCH

Challenge

What we eat for lunch is changing

Working from home and shifting daily routines mean what we eat is changing

Our client wanted to know what was happening, what is for lunch and how to tackle the problem head-on

We were soup-er excited (sorry) to get to the bottom of the problem and put them firmly In the Know

Research Approach

Our first step was an online group exercise

Participants were tasked with preparing lunchtime video diaries recording what they were eating how it was prepared, and where it came from cupboard, fridge, shop or takeaway

Next, we went in-store and talked 1:1 with customers about how they shop for lunch, what they buy and why and found out the in store influences on lunch time choices

Our last step was a mapping exercise where we overlaid the lunchtime products against the needs they fulfilled

This helped us to identify gaps and opportunities

Result

Using this data, our clients:

  • Reimagined their product proposition
  • Developed a clear needs-based product development funnel
  • Redesigned all existing packaging
  • Inspired customers to create and share user-generated content

Delicious!

WE'LL PUT YOU IN THE KNOW

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Planning

Seek out strong and resonant creative campaign territories to nurture and develop

Messaging

Identify and prioritise the most creative and compelling communication messages

Test and Track

Measure, monitor and predict success through brand health tracking and idea testing

Development

Create and refine propositions that provide solid foundations at the heart of your brand plans

design

DESIGN

Evaluate and elevate the design appeal of your products, packaging, and services

PRICING

We love a pricing study and an optimised price point recommendation. We also love to find out which features and benefits contribute most to your brands’ value

INNOVATION

Generate ideas, test and refine concepts and explore how well they fit into the lives of your audience

Positioning

Understand the current position of your brand and in the marketplace through the eyes of your target audience. Find an ownable space that solves your audience problems

Purpose

Answer the questions at the core of your brand

What does your brand stand for?

What is the brand mission?

What does your business do – or commit to never do?

What values does your brand uphold

Strategy

Insight and information improve planning confidence, whether that’s confidence to take a new direction, capitalise on opportunities or fix your brand problems, we can help you develop your brand strategy

Experience

Audit your brand’s touchpoints and understand how your audience feels and interacts at these touchpoints. Unlocking ideas to build brand plans that reach your audiences at the right time in the right way

TARGETING

We can help you to choose who to target and to better understand their needs

Our segmentation studies can help you to pinpoint, prioritise and get to know your audiences

ETHNOGRAPHY

A behind the scenes look into the daily lives of your audiences

Observe and understand them in their natural environment, see how they behave and interact with your products and services

NEEDS

Uncover and understand your audiences’ real needs, emotions and desires. How well are you currently meeting them, is anyone meeting them better?

JOURNEY

Explore interactions throughout the buyer journey, identifying irritants and delights. Finding opportunities to connect along these touchpoints